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FAQs
- Who is Agora?
- Check our about page
- Do you ship internationally?
- We ship worldwide. We offer the lowest possible shipping rates so you can buy what you want without having to worry about getting stung. International delivery starts from £3.99.
- How long does shipping take?
- UK delivery is 2-3 business days. EU shipping 5-10, and US//ROTW is usually 7-10 business days
- Why haven’t I received any emails about my order?
- Our confirmation emails have a tendency to trigger spam filters. Please check your junk mail for invoices/dispatch notifications.
- Is it safe to enter my personal information and payment details on the site?
- Our payment gateway is SSL encrypted and we will not share any information with any third party. Check our terms and conditions for more information
- What payment methods do you accept?
- We accept visa and mastercard payments.Paypal is not currently integrated into our payment gateway, but we can accept paypal payments. Please contact us and we can invoice you for your order
- What is your return policy?
- We can accept returns within 14 days of receipt of item. Items must be returned in new condition. Buyer is responsible for payment of return shipping and items must be packaged responsibly. We can issue new sizes or refunds if items don’t fit.
- Do you accept wholesale orders?
- We have worked with many independent retailers as well as larger companies. Please contact us for information about wholesale.
- Do you use cookies?
- We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout and to improve your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.